Posts Tagged ‘personal develoment’

Leadership Trait: Endurance

Lead by example!  I’m sure we’ve all heard this adage before.  ‘Lead by example!’ isn’t a leadership trait, by the way; it’s a technique.  Leadership by example leads to exemplary leadership, and needs to be a subset of any leadership style you chose to use.

If you want your children to be studious, let them catch you being studious.  If you want your employees to be efficient, let them catch you being efficient.  If you want your spouse to be loving and dedicated, let them catch you being loving and dedicated.  Your time may be better spent doing things other than constructing widgets with the crew out on the floor.  However, you need to be doing those other things in the same manner as you want your crew constructing widgets.

Exemplifying the Leadership Trait of Endurance is no different.  In fact, it’s probably the most conspicuous, the most spontaneous trait followed by subordinates.  If you want your people to show up early and leave late, then you show up early and leave late.  If you want your people to work hard all day, then you work hard all day.

Knowing that the boss is going an extra step, or two is a great moral booster.  Working under the impression that the boss is not even running all the way up to the line is a great moral breaker.

Till next time, be followable, because you are.

Leadership Traits: Tact

There is one thing you should always remember during your interactions with other people, particularly if you are in a leadership position of any shape, or any form.  If you forget this one factor, you may as well hang up your hard hat, and go watch cartoons at home.  That factor is this: Each and every person is the center of their universe.

Each person is the most important person in that persons sphere.  The World that evolves around them is of paramount importance to them.  Their belief system is important.  The car they drive is important.  Their house is important.  What they do for recreation is important.  Their spouse, their children, their parents … all are important to them.

I don’t care if this isn’t cool, or not.  Hopefully, if you’re reading this, you’ve matured past the stage of the desire to sit at the cool kids table during lunch.  If you want to get the best out of people, if you want them to get the best out of themselves, treat them with respect.  Take their feelings into consideration when you talk to them.  How would you want to be treated if the tables were reversed?

Till next time, treat the people around you tactfully.  You, and they, will be glad you did.   Remember, you are spectacular.

Check out

This three part video training by Bob Proctor diagrams how the mind works.  I watched them, and got a lot out of them.  They’re well worth going through any sales pitch he may have presented.


Leadership Traits: Initiative

One Saturday evening several years ago I was running my restaurant.   We were busy.  We were barely keeping up with our orders.  The restaurant was a disaster area.  Tables needed cleaned, the trash needed taken out, the phones kept ringing.

The money guys were in town, the two primary investors.  They were worth around ten million dollars each.  They were putting cash into payroll before we were generating enough revenue to meet payroll, and keep the lights on and the oven running.  These were only second to my customers among those whom I needed to impress.  They seemed to have chosen the least opportune time to come visit my store.

I was so busy I didn’t even have the time to greet these two guys, let alone sit down and have a chat.  John Doe was standing in the lobby waiting for his pizza; Jane Doe was waiting on hers to be delivered out on 48th street; Tom Thumb would be waking through the door in fifteen minutes for his … and the phones kept ringing.

The guys walked back to the back.  One got a broom, the other got a rag, and they started cleaning up the store.  I was sure that was it for me; I thought I might as well turn in my resignation, and step aside.  After things slowed down to the point where I was able to do so, I went over to the table where the guys were sitting so I could face the music.

“I’m sorry about … “ I began.

One of the guys lifted up his hand, and waived the sentence off.

“Mr. Henthorn, do you know how much money I’m worth?” he asked.

“From what I understand, sir, quite a bit.” I said.

“Somewhere around ten million, I suppose.” he said, “Do you know how I made that fortune?”

“I can only guess, sir.” I said.

“I suppose I can only guess, too.” he said, “But, you know, I think it probably has a little bit to do with knowing when I need to pick up a rag, and clean a table.”

And then he handed me a fifty dollar bill, and they left.

I usually tell this story to people who are above sweeping floors, and cleaning tables.  There is also an important lesson in there somewhere about taking initiative.  If you need something done, one way or another, it’s up to you to get it done.

Boost your level of initiative.  Look for things needing done, and go do them.  Put them on a list if you can’t get to them right away, and check them off when they’re finished.  You’ll be more productive, and the people around you will follow your example.

Till next time, remember, you are capable of doing extraordinary things.  Take the initiative, and do them.

Back to the Basics

Several years ago I was the Training Department Head for a restaurant franchise organization out here in Nebraska.  At any given time during my appointment I had between 13, and 17 stores of which to keep track.  It was one of those deals where one works for the corporate entity, but is paid by the franchiser.   The two didn’t always agree with each other, and I was stuck in the middle.

The franchise owner was very impressed with the concept of thinking outside of the box … I am as well.  However, the Old Man wanted me to jump right in … start teaching his people how to think outside of the box right away.  That’s good, but one needs to at least know what local store marketing is before one starts thinking outside of the box with it.  My contention was that his management staff had to know where the sides of the box were before they started working outside of it.

I’d like to put us back inside the box … find out where the edges are.  I may have gotten ahead of myself, and presented subject mater I was impressed with myself, but may need some development to present fully.

Over the course of the next several posts I intend to yak what I know about leadership traits, problem solving, communications, relaxation, and whatever else I can think of which to write on the subject.

In closing, I’d like to leave you with this little tidbit on how the mind works in a funny way.  It’s a fairly advanced concept, but I’m stoked into yakety smaketing about it.

Have you ever looked for something, and just couldn’t find it?  You tore your house apart looking for it, and even blamed the dog for hiding it.  Not having this thing right at that moment left you in a terrible mess.  Then, after all was said and done, and you’d moved on to other issues, what you had been looking for was now in your way. 

Odd, isn’t it?  When you fret, and fume over something, its resolution seems to avoid you … till you’ve calmed down.  It may be that finding things takes a degree of passion, and focus.  However, it may come quicker to you if you use positive energy, instead of negative energy … and maybe even setting the issue off to the side and forgetting about it for a while helps.

Till next time, think positive, and remember, you are an extraordinary person.